Opquast certification: ‘Mastering Web Quality Assurance’

Multidisciplinary web culture for a better customer experience

Opquast training has already allowed over 11,000 professionals to have their web skills certified. Our training breaks from the traditional ‘disciplinary silo’ approach. Learn foundational multidisciplinary UX and web QA skills and establish a web culture for successful projects where the customer experience is the central focus.

‘Mastering Web Quality Assurance’ course summary

  • A 14-hour online training course, available 24 hours a day, 7 days a week
  • For professionals invested in web projects: strategy to operations, marketeers to project managers, editorial to technical staff
  • For all levels, from beginners to advanced
  • A multi-disciplinary approach: ecodesign, inclusion, UX, SEO, e-commerce etc
  • Community defined web quality and UX rules based toolset covering design to post implementation

The training objectives

  • Cross disciplinary skills for more effective team work
  • Learn a common vocabulary, framework and a mindset, for better web Q.A. and U.X. reflexes
  • Understand fundamental user requirements for the web
  • Avoid major accessibility issues, project risks and commmon user annoyances
  • Learn web design foundations for user diversity

Student benefits

  • Consolidate and gain certification for web project and digital experience skills
  • Learn new behaviours and a mindset based upon an agile customer centric web Q.A. approach
  • Gain a multidisciplinary broadbase of foundational knowledge for successful web and digital transformation programs
  • Integrate immediately with web teams and digital functions and contribute to the web design process
  • join a community with passion and resources dedicated to making the web better for all

Interested in certification?
Register online or contact us

  • Professionals, freelancers: Register directly for certification
  • Training centres, universities, companies, agencies, IT service providers
  • Students: send this page to your course director to become an examination centre.

Course content: the web quality reference system

Opquast has been working on web quality since 2000. The web quality guidance rules are defined by the Opquast community and have been utilised to support tens of thousands of web projects and have been tried and tested via millions of web interactions by Opquast community’s customers, including the leading CMS communities such as WordPress, Drupal and Prestashop.

The Opquast reference system comprises of the web quality rules, the multidisciplinary web management models and the online platform with supporting training materials.

240 web quality rules
realistic and verifiable, validated by the community

Multidisciplinary approach and models
SEO, accessibility, performance, security, UX, ecodesign, e-commerce, Privacy and Mobile

Online platform and training materials
autonomous e-learning system with quizzes, an online glossary, full mock exams, supporting articles and videos and a 200-page certification pdf guide

  • The Opquast web quality rules checklist is available under open license CC-BY-SA
  • Web quality rules are the subject of consensus in consultation with a wide community of experts, agencies, companies, and higher education establishments
  • The rules feature in the book, “Qualité Web” published by Eyrolles (English release late 2020)
  • Opquast brings together several thousand certified and a large number of schools, universities, training centers, and public actors

Actual course video extract –

Here’s a video excerpt of Élie Sloïm, CEO and founder of Opquast, co-author of the VPTCS model.

This is the VPTCS model, which means Visibility Perception Technical Content and Services. This model reads in chronological order relating to three major phases: Before, during and after the user visits the website. With this model, you are not only interested in the interface but in the user experience as a whole. The UI or user interface is covered by the three central sections of the model. Perception Technical and Content. Visibility leads us to take an interest in why and how the user arrived . But that is not enough. You also have to understand why he's coming and what he wants to take with him when he leaves. Then we have to look at the services part. This model allows you to understand part of the UX and above all, it allows you to explain simply the difference between ux and ui and that is very important. The vptcs model led to the birth of the Opquast best practices. We have created discussion forums which are asked to discuss each rule to establish a consensus list of rules. We have over 200 best practices they are widely used by web professionals and have a very long lifespan.

Business Benefits

  • Minimise business and technical risks: such as loss of customer confidence, poor SEO and performance, data privacy breaches etc.
  • Decrease costs by reducing errors upstream and also decrease the quality control effort.
  • Create solid foundations for digital transformation:Introduce trained ‘quality custodians’ and empower your human assets to proactively manage your digital assets.
  • Extend your customer base with a fully inclusive ‘user focused’ quality assurance strategy
  • Increase brand credibility with increased quality: Opquast’s approach ensures customers receive positive brand signals throughout their web interactions.
  • Create a strong and cross-disciplinary web team culture


Want to get started?

  • Professionals, freelancers: register directly for certification
  • Training centers,universities, companies, agencies, ESN: Fill out the form below and let’s make an appointment to discuss your needs
  • Students: send this page to your training manager so that your establishment can become an examination centre

Personal data obligatoire

Useful information

Duration, prices, program, prerequisites, teaching methods, assistance, accessibility, and individualization: find all the information in the training program (PDF-173kb) .