For a few months now, the Opquast certification course has been available in English. We are at the very beginning of this deployment to English-speaking countries. We have had candidates from India, Wales, Bulgaria, England, Ireland and the USA.
One of our first clients in London is one of the largest and oldest companies in the global legal sector, they called upon us to initially train fifteen employees. It has been an honour to work with an organisation dedicated to, and active in advising some of the biggest organisations in the world, on inclusion, E.S.G. and corporate responsibility.
Themes central to the Opquast training like inclusion, customer-centricity, privacy, quality, and collaboration have become increasingly relevant. We have been working with many clients looking to add value to their onboarding and digital training programmes and to really engrain these common cultural themes amongst their staff to enable them to produce better digital products for their customers.
In the case of this client, we decided to run two half-day customised training sessions before launching the candidates into the online training. With a little help from our Chief Community Officer Paul Houston and International Account Manager – Sarah Marcellin Edwards, I gave my first online training in English.
In the first three-hour session I focused on the VPTCS model and the web quality assurance rules. We had attendees from varied professions: I.T. architects, Business Analysts, Marketing, Project managers etc, which is great with collaboration being a major objective of the course.
In the second session, we agreed to focus on web accessibility with the client and then to work on the trainees’ ability to justify the necessity in applying the ‘Opquast quality rules’. This second very interactive session was very well received by the trainees. Accessibility issues occur at multiple points; emails, content, applications and websites, it really needs a wide net of ‘quality custodians’ so users don’t experience issues.
The trainees then had one month to follow the online training and take their exam; all of them passed with very good grades.
Some trainee feedback:
- Louise B. – “Very good. It is fun to take the two half-day training sessions and the online training is a good mix of video, quizzes and examples”.
- Samia E. – Business Analyst “I’ve learned a lot and understood how important this is from a Web perspective”
- Ben S. – Project Manager “Excellent, professional and accessible to people with different levels of experience. Delivered with humour and all of the Opquast staff were personable and friendly”.
- T.G. – Testing Team Manager: “Thought-provoking and insightful”
We have several more courses coming up for new international clients with multiple locations. In particular, we have clients who are wanting to apply what I described in the Smashing Magazine article about creating a ‘quality culture’.
Contact us if you are in this situation and want to develop the collaboration and efficiency of your international digital teams.